Frequently Asked Questions

FeedbackFrontier provides professional, AI-generated editorial reviews for books. After you submit your manuscript, our review pipeline extracts the text and our reviewer model writes a positive, professional-sounding critique that highlights strengths (style, themes, structure) and ends with a clear recommendation. Reviews are published on FeedbackFrontier.com and are written to be shareable with readers and on social.

Yes — we use files you upload only to generate your review and associated deliverables. If you choose to publish the review, the review text (and optional audio) will be made public; your original manuscript file is not published. For full details about data handling, see our Privacy Policy.

Reviews that complete and are marked live are published on FeedbackFrontier.com and get a shareable URL. After publication you can share the review link or social card on social media. If you need help making a review public, contact support.

Yes — the Pro package includes audio narration of the review. At submission you can select a voice option; we support a range of natural-sounding voices. The finished audio file is published alongside the written review for easy sharing.

We use secure PayPal checkout on the payment page. You can pay with a PayPal account or use a credit/debit card through PayPal without creating an account.

We offer three tiers: Free (250-word review), Standard ($29) and Pro ($49). The Pro tier includes audio narration. Choose the tier that fits your needs during submission; payment is handled at checkout for paid tiers.

We accept PDF, EPUB and DOCX manuscript files. You can also upload a cover image when prompted. If you run into issues uploading, contact us via the contact form and include your file details so we can help.

If you believe a published review needs correction or adjustment, please contact us through the contact form or your dashboard with details. We'll review the request and work with you — depending on the issue we can reprocess or update the review.

The contact form on our Contact page is the best way to reach us (it ensures we have your details). You can also text or call +1 978 522 6530 for quick questions. For email, use hello@feedbackfrontier.com. Response times vary but we typically reply within hours.

From submission to published review typically happens within minutes. For paid tiers (Standard and Pro) you can expect an estimated completion time of about 15–30 minutes. Occasionally processing may take longer — if your order is delayed, check your dashboard or contact support.